1. Company Information

Business Name: Adobha Pure
Trading As: OKO Wholefoods & OKO Flavours
CIN: U15490TN2022PTC156219
GST Number: 33AAXCA8231D1ZN
Website: www.purebyadobha.com
Email: orders@okowholefoods.com
Phone: +91 9944655999

2. Acceptance of Terms

By accessing our website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy and Refund Policy. If you do not agree with any part of these terms, please do not use our website or services.

3. Product Information

Adobha Pure specializes in premium organic coconut products sourced from sustainable farms. Our product range includes:

• Coconut Oils: Natural Wood Cold Pressed Coconut Oil, Culinary Coconut Oil, Organic Extra Virgin Coconut Oil
• Powders: Organic Snow White Desiccated Coconut Powder, Organic Real Coconut Milk Powder, Sun-Dried Coconut Powder, Copra Coconut Powder
• Milk & Cream: Organic Coconut Milk, Organic Coconut Cream
• Sweeteners: Coconut Blossom Sugar
• Flour: Gluten-Free Coconut Flour

We make every effort to display our products accurately with precise descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, or other content on our website are completely accurate, current, or error-free. Product packaging may vary from images shown on the website.

4. Pricing and Payment

4.1 Product Pricing

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to modify product prices at any time without prior notice. However, price changes will not affect orders that have already been placed and confirmed.

4.2 Payment Methods

We accept various payment methods including credit cards, debit cards, net banking, UPI, and other digital payment options. All payments are processed through secure payment gateways. We do not store your complete payment card details on our servers.

4.3 Payment Confirmation

Orders are confirmed only after successful payment verification. In case of payment failure, your order will not be processed. You will receive an email confirmation once your payment has been successfully processed.

5. Order Processing and Fulfillment

5.1 Order Acceptance

Your receipt of an order confirmation email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or issues identified by our fraud detection systems.

5.2 Order Cancellation by Company

We reserve the right to cancel any order before shipment for the following reasons:

• Product unavailability or out of stock
• Pricing or product description errors
• Payment authorization issues
• Suspected fraudulent transactions
• Delivery address issues or restrictions

If your order is cancelled by us, you will be notified via email, and any payment made will be refunded to your original payment method.

5.3 Delivery

We strive to deliver all orders within the estimated delivery timeframe mentioned at the time of purchase. However, delivery times may vary based on your location and external factors beyond our control (weather conditions, political situations, etc.). We are not liable for delays in delivery caused by third-party courier services.

6. Product Quality and Authenticity

At Adobha Pure, we are committed to providing 100% authentic, premium quality organic coconut products. All our products are:

• Sourced from certified organic farms and sustainable sources
• Processed using traditional and modern techniques to preserve nutritional value
• Packaged in food-grade, safe containers to maintain freshness
• Tested for quality and purity before dispatch

We guarantee that all products are genuine and meet the highest quality standards. However, natural products may have variations in color, texture, or aroma due to the nature of organic farming and processing.

7. User Accounts

7.1 Account Creation

To place an order on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

7.2 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or incomplete.

7.3 Account Security

You are responsible for safeguarding your password. Do not disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

8. User Conduct and Prohibited Activities

By using our website, you agree not to:

• Violate any applicable laws or regulations
• Use our website for any fraudulent or unlawful purpose
• Interfere with or disrupt the website or servers or networks connected to the website
• Attempt to gain unauthorized access to any portion of the website or any other systems or networks
• Use any robot, spider, or other automatic device to access the website
• Transmit any viruses, worms, defects, Trojan horses, or any items of a destructive nature
• Post or transmit any content that is offensive, obscene, or violates intellectual property rights
• Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity

9. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, product descriptions, audio clips, digital downloads, and software, is the property of Adobha Pure or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.

The trademarks, logos, and service marks displayed on our website ("Marks") are our property or the property of third parties. You are not permitted to use these Marks without our prior written consent or the consent of the third party that owns the Marks.

You may not reproduce, modify, distribute, display, perform, or otherwise use any content from our website without our express written permission.

10. Reviews and User-Generated Content

Customers may submit reviews, comments, and other content to our website. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, and display such content.

You agree that your submissions will not:

• Contain false, misleading, or inaccurate information
• Infringe any third-party intellectual property or proprietary rights
• Contain defamatory, obscene, offensive, or unlawful material
• Promote commercial activities or sales without our prior written consent

We reserve the right to remove any user-generated content that violates these terms or that we find objectionable.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Adobha Pure, its directors, employees, partners, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from:

• Your access to or use of (or inability to access or use) our website or products
• Any conduct or content of any third party on the website
• Unauthorized access, use, or alteration of your transmissions or content
• Statements or conduct of any third party on the website
• Any other matter relating to the website or services

Our total liability to you for any claim arising from your use of our website or products shall not exceed the amount you paid for the product(s) that gave rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Adobha Pure, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or in any way connected with:

• Your violation of these Terms & Conditions
• Your violation of any third-party right, including any intellectual property right
• Your use of our website or products
• Any claim that your user-generated content caused damage to a third party

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms & Conditions where such failure or delay results from any cause beyond our reasonable control, including but not limited to:

• Acts of God (earthquakes, floods, storms, etc.)
• War, terrorism, riots, civil unrest
• Government actions, embargoes, or sanctions
• Pandemic, epidemic, or public health emergency
• Fire, explosion, or industrial accidents
• Strikes, lockouts, or labor disputes
• Failure of telecommunications, internet, or power supply

14. Modification of Terms

We reserve the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after such changes constitutes your acceptance of the modified terms.

We encourage you to review these Terms & Conditions periodically to stay informed of any updates.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.

16. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Adobha Pure regarding the use of our website and services, superseding any prior agreements or understandings.